





- Glass 12oz Coffee Cup & 550ml Water Bottle
- Both have a non-slip silicone sleeve
- Made from durable, high-quality glass
- Packaged in a stylish EcoVibe gift box
- Plastic-free
- BPA-free
- 100% Recyclable
- Easy to clean





What do you get?
-
120z Glass Travel Coffee Cup - These super stylish reusable cups feature a unique textured thermal sleeve and ergonomically designed splash-proof lid, which means you can enjoy your coffee on the go. Perfect for the eco-conscious, these reusable travel cups are plastic-free, BPA-free and 100% recyclable.
- 550ml Glass Water Bottle - These super stylish glass water bottles look great and are plastic-free. Perfect for the eco-conscious, the bottles are made from 100% recyclable & BPA free materials.
- EcoVibe Gift Box
Why we love this
The coffee cups that end up in the UK’s landfill sites produce an annual carbon footprint equivalent to over 152,000 tonnes of carbon dioxide, similar to what 33,300 cars produce in a year. So by switching to a reusable cup you'll be saving (quite literally) a ton of waste!
By swapping to a reusable water bottle, you can help reduce this waste – in fact, if just 1 in 10 of us refilled just once a week, we’d save around 340 million plastic bottles a year!
Not only that, Neon Kactus reusable cups and bottles are made from glass which is far less permeable than plastic, meaning they will not absorb residual tastes, odours or germs.
Plastic-free, recyclable packaging.
Delivery Delay Information
We have been made aware by our courier partners that there may be some delays to deliveries.
DPD Next day
Heavy snow is affecting operations in Yorkshire, North East England and Scotland. Our warehouse in Leeds has experienced a one day delay in parcel despatch on 14/01/2021.
DPD will keep customers updated of any delivery issues, their team will endeavour to deliver any parcels delayed on 14/01/2021 and 15/01/2021 on either 16/01/2021 or 17/01/2021.
Standard delivery and 48 hour delivery
Due to Coronovirus, our standard delivery partners are experiencing delays caused by staff absences. This is affecting some regions in the UK more than others.
Areas severely affected are:
- Ashford (TN23-TN27)
- Barnsley (S70, S71, S72 and S75)
- Basildon (SS13-SS16)
- Bow (E3)
- Bury St Edmunds (IP28-IP33)
- Chelmsford (CM1-CM3)
- Christchurch (BH23)
- Daventry (NN11)
- Debden (IG7-IG10)
- Enfield (EN1-EN3)
- Grays (RM16-RM20)
- Hampton (TW12)
- Highbury (N5)
- Hornsey (N8)
- Horsham (RH12, RH13)
- Ilford (IG1-IG6)
- Leeds City (LS1-LS5)
- Lewisham (SE13)
- Magherafelt (BT45, BT46)
- Margate (CT7-CT9)
- Rugeley (WS15)
- Somerton (TA11)
- South Ockendon (RM15)
- South Woodford (E18)
- Upper Holloway (N7)
- Wandsworth (SW18)
- Wellington (TA21)
- Widnes (WA8)
Delivery
How long will my order take to arrive?
If you've ordered standard UK delivery your package should arrive in 5-7 working days.If you've ordered next day UK delivery your package should arrive:
- Tomorrow if you ordered before 2pm on a weekday
- Tomorrow or the next day if you ordered after 2pm Monday to Thursday
- By Tuesday if you ordered at the weekend or after 2pm on a Friday.
European Shipping
If you have ordered from outside the UK, please enter your tracking number and postcode at https://www.trackyourparcel.eu/ for up to date tracking information.
Standard delivery
Standard UK delivery is £3.99 (We aim to deliver within 5-7 working days).
Delivery is FREE in the UK, when you spend over £35.
How is my order sent?
All orders will be shipped by Royal Mail. We’ll let you know when your item(s) have been dispatched via email (check your junk folder if you do not receive this).
How long does standard delivery take?
We aim to deliver all standard deliveries within 5-7 working days. However, please make allowances for particularly busy periods, adverse weather conditions or industrial action – these factors may have an impact on delivery times.
How do I qualify for free delivery?
If your order amount is over £35 and the shipping address is in the UK, we’ll deliver your items free.
Returns
Do you accept returns?
Yes, we are happy to accept returns. Provided the packaging is unopened and we receive the item(s) within 30 days of delivery, we will process a refund for your order. You will receive a confirmation of this via email. Funds will be restored to your account within 30 days. Buyer is responsible for paying for returns postage costs.
Note: For hygiene reasons we cannot accept returns of the following items: deodorant, soaps, shampoo bars, toothpaste, toothbrushes, sunscreen, lip-balm, mouthwash and body lotions.
Where do I send my returns to?
Please send you returns to:
Thaw Logistics Ltd,
Unit 9 Hunslet Trading Estate
Severn Road
Leeds
West Yorkshire
LS10 1BL
How does COVID-19 (Coronavirus) affect the return of my purchase/order?
We know that the COVID-19 Coronavirus may affect your ability to return your purchase/order within the usual time limits.
We have extended our normal returns policy to 60 days to help. If you're unhappy with any product you receive, send it back to us within 60 days of delivery and we will process a refund for your order.
Note: For hygiene reasons we cannot accept returns of the following items: deodorant, soaps, shampoo bars, toothpaste, toothbrushes, sunscreen, lip-balm, mouthwash and body lotions.
There’s still something I’m unsure about
If you have a question about delivery, returns or anything else, drop us a line at hello@ecovibe.co.uk. We’d love to hear from you.